Her data. Her control.

Welcome to Sakhi (“we,” “us,” or “our”). We understand that your menstrual health data and personal information are deeply private. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Sakhi mobile application (the “App”) and the website at www.teamsakhi.com (the “Website”).

Sakhi provides menstrual cycle tracking, symptom logging, an AI companion, optional sharing with one trusted person through Be Her Sakhi, and Stay With Me, which lets that person see you on your way home. The App works on iPhone and Apple Watch. We take the security and privacy of your data seriously and have designed our systems with privacy as a priority from the start.

By using Sakhi, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our services.

Sakhi stores your data in Supabase, a secure cloud database, and keeps an offline-first copy on your own device so core features, logging, predictions, and your Doctor Report, keep working with zero signal. Your device syncs with Supabase when you have a connection; it never depends on one.

What We Store

Your profile, contained in our database, includes:

• Unique user ID (automatically generated)
• Name and, optionally, occupation and a short bio
• Phone number, used to sign in with a one-time password (OTP)
• Email address, if you choose to add one
• Date of birth
• A device token, used only to deliver push notifications

Alongside your profile, we store your logged cycle and symptom history, anything you choose to bring in from Apple Health, and, only if you use Be Her Sakhi or Stay With Me, the records described in the sections below.

Keeping Your Data Safe

• All data is encrypted in transit (HTTPS) and at rest on our provider's servers.
• Signing in requires your phone number and a one-time password. We never ask for or store a password.
• Database access rules mean you can only reach your own data, and Be Her Sakhi data is shared only with the one person you designate.
• A new sign-in on another device ends the session on your previous one, so only one device is ever signed in at a time.
• Access to production data inside our team is limited to the people who need it to keep Sakhi running, and every access is logged.
• If a breach ever affects your personal data, we will tell you and report it to the Data Protection Board of India, as the Digital Personal Data Protection Act, 2023 requires.

Personal Information

To create your Sakhi account and provide our services, we collect:

• Name, to personalise your experience
• Phone number, required to sign in
• Email address (optional), for account recovery and communications
• Date of birth, to support cycle tracking and predictions
• Occupation and profile photo (both optional), for profile customisation
• Device information, to keep the app working well on your device

Menstrual Health Data

To provide our core tracking features, we collect:

• Menstrual cycle information: start and end dates of your periods
• Flow intensity, as you log it
• Cycle length patterns, calculated from your history
• Symptoms: mood, cramps, and anything else you choose to log
• Weight, basal body temperature and medication, if you log them

Apple Health Data

Apple Health is off unless you turn it on, and you can turn it off again in the Health app at any time. If you allow it, Sakhi reads, and never writes:

• Period and cycle records, such as flow, spotting and ovulation test results
• Symptoms recorded in Health, such as cramps, headache and bloating
• Date of birth, height and weight
• Sleep, step count and sleeping wrist temperature, to show insights next to your cycle

Sleep, steps and wrist temperature are saved to your account so your insights are there on another device. Data from Apple Health is used only to show your own cycle and insights inside Sakhi. It is never used for advertising or marketing, and it is never sold.

Be Her Sakhi & Stay With Me Data

Be Her Sakhi and Stay With Me are entirely optional. We only collect the data below if you choose to use them:

• The identity of your one trusted person, if you add one through Be Her Sakhi
• During a Stay With Me walk only: your location, your phone's battery level, the place you are going, a short note if you write one, and the time you expect to arrive
• After a walk ends: only when it started and ended, whether you marked yourself home, and whether your person was told you were late

When a walk ends, your location, battery, destination and note are deleted from our servers. The line of the path you walked is kept only on the phones, never on our servers.

Technical Information

• Device model, operating system, and app version
• General usage data: which features you use, not the content of your logs
• A push-notification device token

Core App Features

We use your data to provide Sakhi’s main functionality:

• Recording cycle dates and flow levels
• Predicting future period dates from your own history
• Logging mood, cramps, and other symptoms
• Showing your cycle history and trends over time
• Sakhi AI answers, generated from your own logs, never from anyone else's

Doctor Report & Insights

Your logs compile into your Doctor Report and into the charts and trends you see in the app. This happens using your data alone. We do not run analysis across other users’ data, and we do not build any profile of you from other people’s logs.

Be Her Sakhi & Stay With Me

If you use Be Her Sakhi and Stay With Me, your data is used to:

• Show your one trusted person the updates you have chosen to share
• Show that person where you are and how much battery you have, only while a walk you started is on
• Tell them when a walk starts, is extended or ends, and ring their phone if you have not arrived in time
• Show the two of you the walks you have done together, as dates and times, never places

Location is used only while a walk you started is on, including in the background during that walk so your person can still see you when your phone is in your pocket. It stops the moment the walk ends. Sakhi never tracks your location at any other time.

Service Improvement & Support

We use limited technical data to find and fix problems, improve performance, and respond when you contact us for support.

We strictly limit the sharing of your information.

Be Her Sakhi Sharing

Adding a trusted person to Be Her Sakhi means sharing personal health information with them. That decision is entirely yours, it is never required to use Sakhi, and you can remove that person or turn the feature off at any time. When it is on, we share only:

• Curated updates and care guidance you have agreed to share
• Your location, battery level and destination, only during a Stay With Me walk you started

Service Providers

We work with a small number of providers to operate Sakhi:

• Supabase, our database provider, which stores and manages account and health data securely
• Anthropic, whose Claude model writes Sakhi AI's replies. When you send a message, that message and a short summary of your cycle go to it so the answer can be about you. Anthropic does not use it to train its models, and it is never sent unless you write to Sakhi AI
• Firebase Cloud Messaging, which delivers push notifications to your device
• Firebase Analytics and Crashlytics, which tell us which screens are opened and what crashed. These carry usage and device information, never anything you have logged about your health
• Google Maps, which draws the map and finds places when you set a destination for Stay With Me or watch a walk
• Apple, which runs Apple Health on your own device. Sakhi reads from it only if you allow it, and nothing Sakhi stores is sent to Apple

These providers are bound by data protection agreements and may only use your data to provide their service to Sakhi, never for their own purposes.

Legal Requirements

We may share information if required by law:

• In response to a valid legal request from a government authority
• To protect the rights, property, or safety of our users
• To respond to an emergency involving a risk of harm

We review every such request carefully and share only the minimum required.

How Long We Keep Your Data

• Account information: kept as long as your account is active
• Cycle and symptom history: kept to provide your history and trends
• Stay With Me location, battery, destination and note: deleted as soon as the walk ends
• Stay With Me walk times and status: kept while you and your person are connected, and visible to them only while you are connected
• Technical logs: kept for 30 days for troubleshooting

Deleting Your Data

You can request deletion of your data at any time:

• Delete individual logs or cycle entries in the app
• Delete your account to remove all of your data
• Contact us to delete specific information you can't remove yourself

Removing your trusted person ends their access to everything, including your past walks, straight away.

When you delete your account, your personal data is permanently removed from our database within 30 days.

Accessing & Correcting Your Data

• View your profile data in the app's settings
• Export your data through the app
• Edit your profile, cycle entries, symptoms, and Be Her Sakhi contact at any time
• Contact us for a full copy of your data

Controlling Your Data

• Turn Be Her Sakhi on or off, and choose exactly what is shared
• Start and stop a Stay With Me walk whenever you want; nothing is shared outside a walk
• Turn Apple Health access on or off in the Health app
• Manage notification preferences
• Delete your account, which deletes your data

Regional Rights

Depending on where you live, you may have additional rights.

European users (GDPR)

• Right to access, correct, and delete your data
• Right to restrict processing or object to certain uses
• Right to data portability
• Right to withdraw consent

California residents (CCPA)

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt out of the sale of personal information, though we do not sell data
• Right to non-discrimination for exercising these rights

Indian users

• Rights in accordance with applicable Indian data protection law
• Special protections for sensitive personal data, including health information

To exercise any of these rights, contact us at contact@teamsakhi.com.

Our services are not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected data from a child under 13, we will delete it as soon as possible.

If you are a parent or guardian and believe we may have collected information about a child under 13, please contact us at contact@teamsakhi.com.

We may update this Privacy Policy from time to time. When we make a meaningful change, we will:

• Post the updated policy on this page and in the app
• Update the "Last updated" date at the top of this page
• Notify you in the app, or by email, for material changes

Continuing to use Sakhi after a change means you accept the revised policy.

If you have questions, concerns, or requests about this Privacy Policy or our data practices, we would love to hear from you.

Email: contact@teamsakhi.com
Website: www.teamsakhi.com

We read every message and aim to respond as quickly as we can.